ZN
Zan N
1 reviews | Active since May 2020
14 Feb 2022, 19:31
Poor customer service
Poor customer service - again I have been waiting for your employee Mikayla Reddy to provide feedback. I have been following up and calling her daily for the past 30 days and have received no response. I leave messages, send emails and I am just ignored. This is really frustrating customer service I am receiving after a good job was previously done.
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Home-Connect's replyOfficial
15 Feb 2022, 09:10Dear Zandile
We would like to take this opportunity to apologise for the experience you have had with Home Connect. We pride ourselves on great customer service, so we are disappointed to hear about your experience.
Please note that we are taking measures to ensure that the above experience does not happen again.
Please expect a call from one of our agents shortly.
We would like to take this opportunity to apologise for the experience you have had with Home Connect. We pride ourselves on great customer service, so we are disappointed to hear about your experience.
Please note that we are taking measures to ensure that the above experience does not happen again.
Please expect a call from one of our agents shortly.
Home-Connect's reply15 Feb 2022, 09:10
Official
Dear Zandile
We would like to take this opportunity to apologise for the experience you have had with Home Connect. We pride ourselves on great customer service, so we are disappointed to hear about your experience.
Please note that we are taking measures to ensure that the above experience does not happen again.
Please expect a call from one of our agents shortly.
We would like to take this opportunity to apologise for the experience you have had with Home Connect. We pride ourselves on great customer service, so we are disappointed to hear about your experience.
Please note that we are taking measures to ensure that the above experience does not happen again.
Please expect a call from one of our agents shortly.