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Xavier

1 reviews | Active since Aug 2023

26 Apr 2024, 16:30

Poor customer experience

We have been experiencing connection issues from this morning. We have tried reaching out multiple times wasted more than R100 airtime trying to get hold of you still no assistance. I need this sorted now

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Replies (4)
Home-Connect
Home-Connect's reply26 Apr 2024, 16:31
Official
 Dear valued customer, thank you for the feedback. Kindly note an agent will be in contact shortly to assist. 
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Xavier's update26 Apr 2024, 17:23
Reviewer Update
It's been almost an hour yet I still haven't received any call? You said an agent will contact me shortly?
Home-Connect
Home-Connect's reply27 Apr 2024, 07:30
Official
Good day
Home-Connect
Home-Connect's reply27 Apr 2024, 07:30
Official
Apologies for the inconvenience. An agent will contact you in the morning.