Poor client Support

I moved address and was told my internet will be ready on the 1st of April but this has not been the case. I raised at least 4 support requests (via the app and on WhatsApp) and to date I still don't have a connection. One of the agents closed a request that had been open for more than 12 hours within 4 minutes of them having sent a WhatsApp msge.... without even bothering to call or address the connection issue. I left We Africa for the same reason and At this rate I will definitely consider my options.