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boitumelo M
1 reviews | Active since Jul 2016
09 Feb 2026, 11:13
Please refund us
Worst service! 6 working days waiting for refund and Patience still can’t confirm payment or why we were paid about R1800 instead of R383. Zero compassion and respect
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Replies (2)0
Replies (2)
Home-Connect's replyOfficial
09 Feb 2026, 11:16Dear Valued Client, thank you for your feedback. We apologize for any inconvenience an agent will contact you shortly to assist
Home-Connect's reply09 Feb 2026, 11:16
Official
Dear Valued Client, thank you for your feedback. We apologize for any inconvenience an agent will contact you shortly to assist
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boitumelo M's updateReviewer Update
09 Feb 2026, 12:55Service gets worse. Last week they were missing proof of payment, then they said 10 working days for refund, today I’m told money debited 30 Jan 2026 is not showing in their account and we must reverse Debit order with our bank, dent our credit profile, then pay via eft while risking them disconnecting our WiFi. I will not recommend home connect to anyone
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boitumelo M's update09 Feb 2026, 12:55
Reviewer Update
Service gets worse. Last week they were missing proof of payment, then they said 10 working days for refund, today I’m told money debited 30 Jan 2026 is not showing in their account and we must reverse Debit order with our bank, dent our credit profile, then pay via eft while risking them disconnecting our WiFi. I will not recommend home connect to anyone