WP
Wendy P
1 reviews | Active since Jun 2017
11 Feb 2024, 11:10
Phumelela with reference number 3BH8ADJ provided very efficient and friendly service
Phumelela with reference number 3BH8ADJ provided very efficient and friendly service. He was attentive and assisted until my problem was resolved and did not give up at any obstacle. Phumelela has excellent customer relation skills and is confident in his job and holds a good conversation with a great sense of humor. He is truly one in a million thank you
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Replies (1)Home-Connect's replyOfficial
11 Feb 2024, 11:34Dear Wendy,Thank you for reaching out to us and sharing your positive experience with Phumelela. We greatly appreciate your feedback and are delighted to hear that he provided you with efficient and friendly service.We strive to ensure that all our customer service advisors are attentive and dedicated to resolving any issues you may encounter. It's wonderful to hear that Phumelela went above and beyond to assist you and did not give up, even in the face of obstacles.We take pride in our team's customer relation skills, and it's fantastic to hear that Phumelela displayed excellent skills in his interaction with you. Confidence in one's job and the ability to hold a good conversation are crucial aspects of providing exceptional customer service.We will make sure to pass on your kind words to Phumelela and acknowledge his efforts. We believe that positive feedback is essential in motivating our team members to continue delivering outstanding service.Once again, thank you for taking the time to share your experience with us, Wendy. We are grateful for your support and look forward to serving you again in the future.Warm regards,CleopatraHome-Connect Customer Service
Home-Connect's reply11 Feb 2024, 11:34
Official
Dear Wendy,Thank you for reaching out to us and sharing your positive experience with Phumelela. We greatly appreciate your feedback and are delighted to hear that he provided you with efficient and friendly service.We strive to ensure that all our customer service advisors are attentive and dedicated to resolving any issues you may encounter. It's wonderful to hear that Phumelela went above and beyond to assist you and did not give up, even in the face of obstacles.We take pride in our team's customer relation skills, and it's fantastic to hear that Phumelela displayed excellent skills in his interaction with you. Confidence in one's job and the ability to hold a good conversation are crucial aspects of providing exceptional customer service.We will make sure to pass on your kind words to Phumelela and acknowledge his efforts. We believe that positive feedback is essential in motivating our team members to continue delivering outstanding service.Once again, thank you for taking the time to share your experience with us, Wendy. We are grateful for your support and look forward to serving you again in the future.Warm regards,CleopatraHome-Connect Customer Service
