GD
Gugulethu D
1 reviews | Active since Mar 2021
23 Feb 2024, 13:58
PHUMELELA *** I would like to thank Phumelela Buthelezi for the excellent service that I was given by him
PHUMELELA *** I would like to thank Phumelela Buthelezi for the excellent service that I was given by him. After 5 days with no internet service he reassured me that he will get to the bottom of this matter. Indeed he did sort it out. Despite that I was angry he managed to calm me down and find out what exactly happened and he was friendly throughout the conversation which is highly appreciated. Thank you Phumelela for the great service you deserve more than 5 stars!!!
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Home-Connect's replyOfficial
23 Feb 2024, 14:04Dear Valued customer, Thank you for reaching out to us and for taking the time to share your positive feedback regarding the service provided by Phumelela Buthelezi. We are delighted to hear about your experience and how he was able to assist you effectively despite the challenges you faced with your internet service. At Home-Connect, we strive to provide excellent customer service, and it is always rewarding to hear when our team members, like Phumelela, go above and beyond to ensure our customers' satisfaction. I will make sure to pass on your kind words to Phumelela and his team. Should you have any further questions or require assistance in the future, please do not hesitate to contact us. We value your feedback and appreciate your continued support. Thank you once again for choosing Home-Connect. Warm regards, Home-Connect Customer Service.
Home-Connect's reply23 Feb 2024, 14:04
Official
Dear Valued customer, Thank you for reaching out to us and for taking the time to share your positive feedback regarding the service provided by Phumelela Buthelezi. We are delighted to hear about your experience and how he was able to assist you effectively despite the challenges you faced with your internet service. At Home-Connect, we strive to provide excellent customer service, and it is always rewarding to hear when our team members, like Phumelela, go above and beyond to ensure our customers' satisfaction. I will make sure to pass on your kind words to Phumelela and his team. Should you have any further questions or require assistance in the future, please do not hesitate to contact us. We value your feedback and appreciate your continued support. Thank you once again for choosing Home-Connect. Warm regards, Home-Connect Customer Service.