KM
Kgomotso M
1 reviews | Active since Mar 2024
04 Sept 2024, 14:15
Payment made but no service
Pathetic service from these ones. They literally cut my fibre service 9 days after a payment was made. They blame vumatel and vumatel blames them. I wouldn't advise anyone to sign up with them!!
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Replies (2)
Home-Connect's replyOfficial
04 Sept 2024, 14:23Dear valued customer, thank for the feedback. Kindly note that an agent will be in contact to assist.
Home-Connect's reply04 Sept 2024, 14:23
Official
Dear valued customer, thank for the feedback. Kindly note that an agent will be in contact to assist.
Home-Connect's replyOfficial
04 Sept 2024, 14:24Dear Kgomotso, Thank you for bringing this matter to our attention. I am truly sorry to hear about the issues you have encountered with your fibre service being disconnected shortly after making a payment. I understand your frustration with the situation and the inconvenience it has caused you. Please be assured that an agent will be in contact shortly to assist.
Home-Connect's reply04 Sept 2024, 14:24
Official
Dear Kgomotso, Thank you for bringing this matter to our attention. I am truly sorry to hear about the issues you have encountered with your fibre service being disconnected shortly after making a payment. I understand your frustration with the situation and the inconvenience it has caused you. Please be assured that an agent will be in contact shortly to assist.