PD
Porche D

1 reviews | Active since Nov 2019

26 Oct 2021, 15:31

Payment issues

Im only a month on this service and all i want to do is make a payment. I have called in and spoke to a nice young lady however i cant seem to make the payment it keeps reflecting that 0.00 is due and i know that i have not made a payment at all yet this month. I am trying to avoid being disconnected and charged a reconnect fee .

0
Replies (2)
Home-Connect
Home-Connect's reply26 Oct 2021, 15:56
Official
Good day Porche.

We would like to apologies for the experience you have had.
One of our agents will be in contact with you shortly to assist.

Kind regards
Home-connect. 
Home-Connect
Home-Connect's reply27 Oct 2021, 14:57
Official
Dear Porche.
 
Thank you for your patience and reaching out to Home Connect. 
We believe that your query has been resolved, please feel free to contact us directly if you are unhappy with the resolution or require further assistance.
 
Regards
Home Connect Team