Payment for no service is nearly over.
I am so happy, this is my last week paying for a service from Home-Disconnect without receiving service. This is a general warning to the public.
Blame Third Party for failure to provide service :YES Charge for service when none provided : YES Current Internet Usage : 0 MB Current Fixed IP Address Usage : None Current Line Active : No Closed Calls without resolution : 2 Manipulate SLA's by closing calls without resolution : YES Usage Report : None Client cancelled contract : YES Will fail to cancel debit order at end of Nov 2020 : High probability.
Please do not try to call me as I am not interested in more excuses. This is a warning to the general public.
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Replies (1)Home-Connect's replyOfficial
25 Nov 2020, 08:15Good day Mark , We are sorry to hear that you are having an unpleasant experience with the Home-Connect Support department. Please confirm your ticket number logged, and your customer account details so that we may escalate the matter for you. Our Support team will be in touch to rectify the matter.
The Home-Connect Team
The Home-Connect Team
Home-Connect's reply25 Nov 2020, 08:15
Official
Good day Mark , We are sorry to hear that you are having an unpleasant experience with the Home-Connect Support department. Please confirm your ticket number logged, and your customer account details so that we may escalate the matter for you. Our Support team will be in touch to rectify the matter.
The Home-Connect Team
The Home-Connect Team
