LS
Lorinda S

1 reviews | Active since Oct 2018

14 Jun 2024, 11:53

PATHETICH ACCOUNTS DEPART

Accounts department and support is definately not responding on emails or complaints. Refuse to transfer your to a manager and put you on hold. Then they transfer you to rate them. Then you phone again no one pick up????

5 EMAILS 5 PHONE CALLS. The account is in credit???? want a explantion so is this how you support us?

0
Replies (1)
Home-Connect
Home-Connect's reply14 Jun 2024, 11:58
Official
Dear valued customer, thank you for the feedback. Kindly note an agent will be in contact shortly to assist.