PF
PAY F
1 reviews | Active since May 2019
28 Aug 2020, 16:40
Pathetic technical support
Very disappointed with Homeconnect. I lost connection earlier today and logged multiple tickets. Receptionist keeps telling me there is no one from support to assist.
I have given the receptionist my details and she told me someone from support will call me as soon as possible.
Over an hour later I still have not been assisted.
When it's time to pay my account I don't make such excuses.
So pathetic of Homeconnectm
I am still not connected. I regret signing up with them.
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Replies (2)
Home-Connect's replyOfficial
28 Aug 2020, 17:08Dear FP, Please share you details. Kindly be advise we are experience high call volume due to 3 major outages reported by our service providers. Once your details are shared, our technical team will contact you
Home-Connect's reply28 Aug 2020, 17:08
Official
Dear FP, Please share you details. Kindly be advise we are experience high call volume due to 3 major outages reported by our service providers. Once your details are shared, our technical team will contact you
PF
PAY F's updateReviewer Update
28 Aug 2020, 17:23I have actually scheduled a cancellation of the service. I am very disappointed that I put my trust in Home-connection. I will move to the bigger ISPs with the muscle to offer better technical support and customer care.
PF
PAY F's update28 Aug 2020, 17:23
Reviewer Update
I have actually scheduled a cancellation of the service. I am very disappointed that I put my trust in Home-connection. I will move to the bigger ISPs with the muscle to offer better technical support and customer care.