Pathetic service provider

Two months of pathetic service almost everyday without connection. Write to support now and then problem persist. I so wish Vumatel can allow immediate cancelation. This is totally unacceptable. I asked them the root cause for this but no feedback yet. My daughter is in homeschooling you can imagine. No internet since yesterday I wrote to support as I m typing no internet. I must buy data whereas I'm paying for uncapped.