1 reviews | Active since May 2022
PATHETIC SERVICE FROM HOME-CONNECTT
When everyone says go with Home-connect - Don't. The supervisors are at a level whereby they cannot even remember the conversation they had with you, your Hour is up and here is my review - Please take my contract and destroy it, I cannot believe the height of incompetence at Home-Connect. Tell me Jonathan Mason (CEO) and Keith Joseph (MD) and Chris Schutte (Ops Manager), do you have wifi, do your problems get sorted ASAP? Ours don't, maybe read the reviews over the last month and see what total incompetence's your company is portraying, I will not be going with Home-connect, I will be going with another service provider, you are all nothing but pathetic, do not even try and bill me or I will take this further, way further. I would email your sales staff or ops staff directly, but since you do not send out your routers with or before the installation is done by Vumatel, or they will ask me is "Is the light green". Apparently no lights are on at Home-connect, if you know what I mean. Please change your marketing slogans, your really do not have a service, your have a circus.
We would like to take this opportunity to apologise for the experience you have had with Home Connect. We pride ourselves on great customer service, so we are disappointed to hear about your experience.
Please note that we are taking measures to ensure that the above experience does not happen again.
Please expect a call from one of our agents shortly.
We would like to take this opportunity to apologise for the experience you have had with Home Connect. We pride ourselves on great customer service, so we are disappointed to hear about your experience.
Please note that we are taking measures to ensure that the above experience does not happen again.
Please expect a call from one of our agents shortly.
