EC
Elijah C

1 reviews | Active since Jun 2020

02 Sept 2020, 07:11

Pathetic service - *****

I am extremely angry I paid for the wifi on the 24th of August manually paid as I always do!

I got an email saying I have to pay 680 at pro rata and that will be taken on the 1st of September which is fine

Then I get an sms stating that it is now 760 how did that change - but I left it

This morning you try and debit my account of the full amount of R2800??

After paying this I no longer had the funds for another debit! And you have now cost me bank charges of R220 rand!

This better be resolved as I have 2 contracts with you that I will not mind cancelling I also have another customer I arranged for you which we will also cancel

I also would like to log a formal complaint and someone to call me back as everytime I call all the operators are busy which is very convenient still have not heard back on numerous queries if this is not resolved consider my business gone!

0
Replies (2)
Home-Connect
Home-Connect's reply02 Sept 2020, 08:36
Official
Good day Elijah C

Thank you for contacting Home-Connect. Kindly inbox us your contact information or customer code so we can assist you further.
EC
Elijah C's update04 Sept 2020, 06:26
Reviewer Update
Elijah Carey

***