EC
Elijah C

1 reviews | Active since Jun 2020

19 Oct 2021, 11:53

Pathetic service

I have 2 products with home connect and I've received the worst internet speed and service from them on multiple occasions I have cancelled one product with them and will be cancelling the 2nd one soon I will move to a new provider as I can accept the level of service from them anymore I do not recommend them if you looking for good fibre try other companies as they do not care about customers

0
Replies (2)
Home-Connect
Home-Connect's reply19 Oct 2021, 12:15
Official
Good day Elijah.

We would like to apologies for the experience you have had with us .
One of our agents will be in contact with you shortly to assist further .

Kind regards.
Home-connect. 
Home-Connect
Home-Connect's reply29 Oct 2021, 11:59
Official
Dear Elijah. 
 
Thank you for your patience and reaching out to Home Connect. 
We believe that your query has been resolved, please feel free to contact us directly if you are unhappy with the resolution or require further assistance.
 
Regards
Home Connect Team