Pathetic service and no support when needed

Every month i have the same issue where my services get cut cause they can't manage or follow up on their clients profiles/accounts. Not to speak about the poor support line that takes hours to respond on queries at hand. If you not going to respond to your clients then don't have the service at all cause it's not being used as promised.

The service rendered by the company is quite ridiculous and it’s sad when we as consumers want to help and support smaller businesses but look what kind of reputation some put out there and it gets to that point where stay away from smaller brands because of 1 bad apple of the lot.

If you guys feel like you can help me getting reconnected to the internet service as promised please let me know cause I use it for work purposes and currently I don't have internet meaning I can’t work which means I might not be able to pay you guys then but I know that will become an issue really quick.