AG
Arthie G

1 reviews | Active since Feb 2016

03 Mar 2022, 13:37

PATHETIC SERVICE

Have called numerous times since the obstacles 2 and odd days. No resolution to the problem being resolved. Have already used R700 plus data. Everytime we call we are told it is being attended too. This is pathetic service and needs to be resolved immediately.

0
Replies (4)
Home-Connect
Home-Connect's reply03 Mar 2022, 13:45
Official
Good day Arthie, 

We sincerely apologize for any inconvenience you may have experienced. At Home Connect, customer satisfaction is something we take very seriously and anything less than ensuring you are completely happy is unacceptable. Please expect a call from one of our agents shortly. 
AG
Arthie G's update03 Mar 2022, 14:09
Reviewer Update
Hi. I am not sure what is going on. Still haven't received any call or any technicians either.
AG
Arthie G's update03 Mar 2022, 17:37
Reviewer Update
Thank you Home Connect. Finally sorted out by technicians.
Home-Connect
Home-Connect's reply04 Mar 2022, 07:53
Official
Thank you Arthie for the feedback.