LM
Lerato M

1 reviews | Active since Nov 2021

03 Apr 2023, 13:39

Pathetic service

I made a payment to settle my outstanding balance and I called the call center on ly to be given false promises by an agent named Kitso and mind you I study from home and have assignments to complete. I'm being told about a reconnection period of 24 to 48 hours which is ridiculous 😒. Looking for a new ISP

0
Replies (2)
Home-Connect
Home-Connect's reply03 Apr 2023, 13:41
Official
Thank you for your feedback, Lerato. An agent will be in contact to assist shortly.
LM
Lerato M's update03 Apr 2023, 16:30
Reviewer Update
Thank you for the quick and swift resolution, my services were reconnected 😀