1 reviews | Active since Jul 2015
Pathetic service
I took fiber with vuma and connect on the 16th of September and I couldn't connect till the 30th of September the reason I took this package was for work purposes and for my little sister for school work so I had to buy extra data for that month in order for me to work and for my little sister to use for school work so I asked home connect since you have failed me as a company and I couldn't connect with your Fibre and I had to be incovinience and buy my own data how are you going to compensate me till today I am still waiting for an answer I was then told that I will get my full 28 days starting from the 30th of September which is not good enough me as I had paid for this days and I had to buy extra data in order for me to work for the month of September I deserve way better than this as I went out of budget for the worse service I got from vuma and home connect I am the one busy sending whatsup to ask where the email to confirm the 28 days and compensation you have inconvenienced me and I deserve a compansation if I don't get feedback I will write a review about your company and I will spread the word I will also go on all social channels
We apologies for the experience you have has with us and any inconvenience caused .
One of our agents will be in contact with you to assist further .
Kind regards
Home-connect.
We apologies for the experience you have has with us and any inconvenience caused .
One of our agents will be in contact with you to assist further .
Kind regards
Home-connect.
RegardsHome Connect Team
RegardsHome Connect Team
