Pathetic Service!!!!!!!!!!!!

Item: Home-Connect
Rating: 1

Most Pathetic Service from Homeconnect

I have provided my number on my application . Home connect has provided Metro Fiber my contact details 3 times incorrectly . Now i must suffer a delayed installation due to the *********** staff at Home connect . I had to call Metro Fiber and Home connect several times to get this resolved. This is not fair on my part Why must i do some ones job that is getting paid. I DEMAND ANSWERS for THIS MESS!!!!!!!!!!!!!!!!!!!

Helpful (0)

Replies (5)

Home-Connect's replyOfficial

22 Jan 2021, 11:19

Good day Naveen . Thank you for contacting Home-Connect .We are sorry to hear that you are having an unpleasant experience with the Home-Connect . We have escalated your matter and Our team will be in touch to rectify the matter.

Home-Connect Team

Home-Connect's reply22 Jan 2021, 11:19

Official

's updateReviewer Update

22 Jan 2021, 11:26

Will await for feedback.

's update22 Jan 2021, 11:26

Reviewer Update

Will await for feedback.

's updateReviewer Update

22 Jan 2021, 16:00

As promised no call back as promised !!!!!!!

's update22 Jan 2021, 16:00

Reviewer Update

As promised no call back as promised !!!!!!!

's updateReviewer Update

22 Jan 2021, 20:45

Once again was promised to get a call back from Robyn or Kimera.. No call. PATHETIC SERVICE.. USELESS.

's update22 Jan 2021, 20:45

Reviewer Update

Once again was promised to get a call back from Robyn or Kimera.. No call. PATHETIC SERVICE.. USELESS.

Home-Connect's replyOfficial

23 Jan 2021, 08:39

Good day Naveen , Thank you for contacting Home-Connect . Metro Fibre was supposed to be in contact with you yesterday. Please kindly allow us time to investigate your matter . We will revert back .

Home-Connect Team

Home-Connect's reply23 Jan 2021, 08:39

Official