Pathetic excuses

They have failed me yet again now I am getting excuses that my number is not going through I asked them to send me email to confirm how long will my data last as I had a very bad experience with them for the whole of September I had to buy my own data buy I paid for Fibre now I am saying to them bcs they inconvenienced me I went out of budget bcs of their own incompetence they don't feel any remorse they busy giving me a run around since from the 30th of September till now they just saying they busy with the query what's so difficult to type an email to confirm the expirery date of the data that was allocated and if they are willing to compensate me or not I will not rest till they give me what I want I deserve that after what I went through on the month of September no one apologise no one is doing a follow up with me they busy asking for my alternative number whereas they have both my number and they tell me that they been trying to contact me there's no missed call on my phone nor sms stating that I missed a call I wouldn't recommend anyone to take Fibre with this company