MM
Makuka M
1 reviews | Active since May 2022
18 May 2022, 14:21
Pathetic customer service
Customer service is pathetic. I cancelled their service after I was "forced" to migrate from Dashfibre. They could not do a simple thing like allocate what I already paid to Dashfibre for December 2021 subscription. They were very quick to disconnect me even after I presented a proof that their December 2021 money is sitting with Dashfibre. As usual, I expect no reply from them...
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Replies (2)
Home-Connect's replyOfficial
19 May 2022, 10:02Good Day Makuka
Thank you for the enquiry.
Kindly note our collections team will be in contact with you.
Kind Regards Home-Connect Team
Thank you for the enquiry.
Kindly note our collections team will be in contact with you.
Kind Regards Home-Connect Team
Home-Connect's reply19 May 2022, 10:02
Official
Good Day Makuka
Thank you for the enquiry.
Kindly note our collections team will be in contact with you.
Kind Regards Home-Connect Team
Thank you for the enquiry.
Kindly note our collections team will be in contact with you.
Kind Regards Home-Connect Team
MM
Makuka M's updateReviewer Update
24 May 2022, 18:19I almost believed this company when Mr Zulu called me and immediately connected my services for approximately 24 hours. I am now on the 3rd day without internet. Still no updates even after I enquired several times.
MM
Makuka M's update24 May 2022, 18:19
Reviewer Update
I almost believed this company when Mr Zulu called me and immediately connected my services for approximately 24 hours. I am now on the 3rd day without internet. Still no updates even after I enquired several times.