pathetic company/ISP

You should be ashamed. After writing a review last week i received a call from an agent who tried helping but i was not at home. i advised him that i will only be available at 19:00. he told me he will make a note of this and someone will contact me at that specific time. this never happend. after i told him i've had it with the empty promises from Home-Disconnect!

he also told me the line upgrade to 200-200mbps could not be done because my router does not allow that. But the box clearly states up to 300mbps.

i have booked tickets, i have complained, i have placed comments on facebook and i was blocked.

i've had it. I will shame you into the mud.