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Natalie R

1 reviews | Active since May 2021

31 May 2021, 09:01

Overjoyed with Happy - he's the go to man

I was initially not satisfied with the support service - as a 3rd party vendor, why should I use Home-Connect when I can contact Vodacom myself?

Waited three days for a physical support (without if ever happening), but in the end had the consultant Happy solve the problem for me. Which was actually a very simple problem that the first consultant missed.

Happy was patient beyond belief and thanks to that my service was easily resorted. Thanks Happy.

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Replies (1)
Home-Connect
Home-Connect's reply31 May 2021, 10:58
Official
Good day Natalie R, thank you for the review. We are constantly working on improving our service and the customer's satisfaction.