TT
Theodore T
1 reviews | Active since Nov 2014
30 Apr 2025, 13:52
Overcharging VAT by Home-Connect
SARS mandates that invoices must accurately reflect the VAT rate. Overcharging VAT violates the VAT Act. My invoice amount includes 0.5%vat which is not in accordance with the law and no one wants to compile a correct invoice even the debit order is based on the inflated invoice which is not compliant with SARS. Worst customer service received they keep repeating the same thing and not adhering to applicable laws and regulations
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Replies (2)
Home-Connect's replyOfficial
30 Apr 2025, 13:56Good day,
Thank you for reaching out.
Home-Connect is committed to adhere to regulatory changes in line to our business practices.
While we sincerely appreciate your update regarding the reversal of VAT increase, we are cautiously awaiting a public announcement (from the minister of finance) to readjust our pricing.
We have this at the top of our list and will adjust accordingly once validation is given by the legislature.
Kind Regards
Home-Connect's reply30 Apr 2025, 13:56
Official
Good day,
Thank you for reaching out.
Home-Connect is committed to adhere to regulatory changes in line to our business practices.
While we sincerely appreciate your update regarding the reversal of VAT increase, we are cautiously awaiting a public announcement (from the minister of finance) to readjust our pricing.
We have this at the top of our list and will adjust accordingly once validation is given by the legislature.
Kind Regards
TT
Theodore T's updateReviewer Update
30 Apr 2025, 14:00SARS mandates that invoices must accurately reflect the VAT rate. Overcharging VAT violates the VAT Act.
How your systems operate it is not my problem all I want is an accurate invoice that's all.
The law prohibits payment on an invalid invoice.
Don't make your problems my problems
How your systems operate it is not my problem all I want is an accurate invoice that's all.
The law prohibits payment on an invalid invoice.
Don't make your problems my problems
TT
Theodore T's update30 Apr 2025, 14:00
Reviewer Update
SARS mandates that invoices must accurately reflect the VAT rate. Overcharging VAT violates the VAT Act.
How your systems operate it is not my problem all I want is an accurate invoice that's all.
The law prohibits payment on an invalid invoice.
Don't make your problems my problems
How your systems operate it is not my problem all I want is an accurate invoice that's all.
The law prohibits payment on an invalid invoice.
Don't make your problems my problems