MD
Marjana D

1 reviews | Active since Oct 2024

01 Oct 2024, 13:39

Outstanding service of Home-Connect

Very impressed with the internet service at Home Connect. We are very satisfied with the uninterrupted & great speed we get via HC. But what makes this company stand out from other internet service providers we had in the past, is the outstanding support they offer. No lengthily queues and very helpful skilled consultants, who go out of their way to help clients. Last week had to swap our router for a newer model which gave us extra speed. We called support to guide us through the installation process and Mr King was just amazing. Not only did he help us to get the new router up and running, he also helped us getting our internet extender connected to the new router after his work hours from home, which was out of his work scope. Thank you !!

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Replies (1)
Home-Connect
Home-Connect's reply01 Oct 2024, 13:44
Official
Thank you for taking the time to share your positive feedback with us. We are thrilled to hear that you are impressed with the internet service provided by Home Connect and that our support team, especially King, exceeded your expectations. At Home Connect, we strive to provide not only reliable internet services but also exceptional customer support. We are delighted to know that King went above and beyond to assist you with the router installation and the setup of your internet extender, even outside of his regular work hours. We truly appreciate your kind words and will make sure to pass on your feedback to King and the rest of our team. If you have any further questions or require assistance in the future, please do not hesitate to contact us. Thank you for choosing Home Connect. Warm regards, Home Connect Customer Service.