Outraged Customer

Absolutely atrocious service. Never in my life have I ever had to struggle with a company as I have with Home Connect. I am 5 routers in and still the sam problem persists. Here I'm sitting once again with internet dropping every 5 min. Then speeds go as low as 5 mbs when the line speed is supposed to be 240mbs.

The inconvenience of Home Connect just sending router after router and the same problem persist just shows me they don't care about investigating why the problem is there. Just send him a router and hope the problem goes away.

I have spoken to so many people and the same thing. Log onto the router, then clear the router, add credentials again, restart the router blah blah blah. Same **** the whole time.

Yes a very frustrated customer here, and to top it all off I get an email to say thanks for being a loyal customer for over 2 years here is a R100 voucher for you if you spend R200 or more on our virtual shop. What a joke.

All I am asking is sort out my issue but clearly it's to much for you to handle.

Step up Home Connect otherwise you will be loosing loads of customers.