RM
Rishen M
1 reviews | Active since May 2011
09 Jul 2021, 17:23
One Week Without Fibre Connection
I haven't had internet for ONE WEEK already. I still don't know when the issue is going to be resolved. Agents keep telling me they will call back but nobody does. What kind of service is this from Home-Connect and Metrofibre?
Helpful (0)
Replies (2)0
Replies (2)
Home-Connect's replyOfficial
12 Jul 2021, 12:23Good day Rishen,
We believe that you have been assisted and Metro Fibre Networks is working on resolve your query.
Regards,
Home-Connect
We believe that you have been assisted and Metro Fibre Networks is working on resolve your query.
Regards,
Home-Connect
Home-Connect's reply12 Jul 2021, 12:23
Official
Good day Rishen,
We believe that you have been assisted and Metro Fibre Networks is working on resolve your query.
Regards,
Home-Connect
We believe that you have been assisted and Metro Fibre Networks is working on resolve your query.
Regards,
Home-Connect
RM
Rishen M's updateReviewer Update
13 Jul 2021, 11:51Thanks for replying 3 DAYS LATER.
Anyway, I want my refund for the 10 days I had no internet at home. Also, this issue was caused by Metrofibre themselves. They did maintenance (patching) at our complex on the 2nd of July and they did not connect my line when they were done.
Anyway, I want my refund for the 10 days I had no internet at home. Also, this issue was caused by Metrofibre themselves. They did maintenance (patching) at our complex on the 2nd of July and they did not connect my line when they were done.
RM
Rishen M's update13 Jul 2021, 11:51
Reviewer Update
Thanks for replying 3 DAYS LATER.
Anyway, I want my refund for the 10 days I had no internet at home. Also, this issue was caused by Metrofibre themselves. They did maintenance (patching) at our complex on the 2nd of July and they did not connect my line when they were done.
Anyway, I want my refund for the 10 days I had no internet at home. Also, this issue was caused by Metrofibre themselves. They did maintenance (patching) at our complex on the 2nd of July and they did not connect my line when they were done.