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[email protected] my name Siphiwe Selby Mfeka

1 reviews | Active since Aug 2023

22 Aug 2023, 19:35

One of your agent wh...

One of your agent who assisted me by giving me a helpful information regarding the confusion I had about my account was professional and her sense of humour was of high standard, her name was Mbali

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Replies (1)
Home-Connect
Home-Connect's reply22 Aug 2023, 19:42
Official
Dear Siphiwe, Thank you for reaching out to us regarding Mbali, one of our customer service agents. We appreciate your kind words about her professionalism and sense of humor. We strive to provide excellent service to all our customers, and it's always great to hear when our team members exceed expectations. We will make sure to pass on your positive feedback to Mbali and her supervisor. It's important for us to recognize exceptional customer service, and we are glad that Mbali was able to assist you with your account confusion. If you have any further questions or concerns, please don't hesitate to let us know. We are here to help. Thank you for choosing Home-Connect as your service provider. Kind regards, Home-Connect Customer Service