JL
Janile L
1 reviews | Active since Nov 2021
24 Feb 2022, 08:39
ONCE AGAIN - HOME-DISCONNECT!
YET AGAIN HOME-CONNECT HAS INCONVENIENCED ME AND JEAPORDISED MY JOB!! AFTER NUMEROUS ATTEMPTS TELEPHONICALLY AS WELL AS WRITTEN TO HAVE MY PAY DATE MOVED TO THE 25TH OF EVERY MONTH , THEY REFUSED AND HAVE NOW CUT MY WIFI CONNECTION. I AM NOW PROCEEDING WITH LEGAL ACTION AND I WILL MOVING MY CONTRACT ELSEWHERE - ALONG WITH MY BROTHER IN LAW AND SISTER WHO ARE ALSO WITH HIME CONNECT!!! I CANNOT DEAL WITH THE CONSTANT PATHETIC SERVICE FROM THIS DAMN COMPANY!!!
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Home-Connect's replyOfficial
24 Feb 2022, 08:42 Good Day Janile.
On behalf of Home Connect, I want to sincerely apologize for the negative experience that you had with our customer service team. I understand that our team was not helpful in resolving your issue and didn’t provide the level of service that you’ve come to expect.
One of our agents will be in contact with you shortly .
On behalf of Home Connect, I want to sincerely apologize for the negative experience that you had with our customer service team. I understand that our team was not helpful in resolving your issue and didn’t provide the level of service that you’ve come to expect.
One of our agents will be in contact with you shortly .
Home-Connect's reply24 Feb 2022, 08:42
Official
Good Day Janile.
On behalf of Home Connect, I want to sincerely apologize for the negative experience that you had with our customer service team. I understand that our team was not helpful in resolving your issue and didn’t provide the level of service that you’ve come to expect.
One of our agents will be in contact with you shortly .
On behalf of Home Connect, I want to sincerely apologize for the negative experience that you had with our customer service team. I understand that our team was not helpful in resolving your issue and didn’t provide the level of service that you’ve come to expect.
One of our agents will be in contact with you shortly .