Not good enough

Item: Home-Connect
Rating: 1
Author: Lenrou J

We recently moved to a new home and the handling of the process to reactive our fibre was amateurish to say the least. Each time I phone them they say they are waiting for installation when the installation is already in place from the start! All they need to do is activate the fibre!

Helpful (0)

Replies (3)

Home-Connect's replyOfficial

31 Jul 2023, 08:57

Thank you for your feedback, Lenrou. An agent will be in contact with you shortly.

Home-Connect's reply31 Jul 2023, 08:57

Official

Thank you for your feedback, Lenrou. An agent will be in contact with you shortly.

Lenrou J's updateReviewer Update

01 Aug 2023, 15:27

I have to say that I enjoy home-connect. We did have some issues when we moved to a new home to get everything changed, but in the end, they were patient and helped us through the process. Thank you

Lenrou J's update01 Aug 2023, 15:27

Reviewer Update

I have to say that I enjoy home-connect. We did have some issues when we moved to a new home to get everything changed, but in the end, they were patient and helped us through the process. Thank you

Home-Connect's replyOfficial

01 Aug 2023, 15:32

Thank you for your feedback, Lenrou.

Home-Connect's reply01 Aug 2023, 15:32

Official

Thank you for your feedback, Lenrou.