TT
Tony T
1 reviews | Active since May 2022
23 May 2022, 12:16
Not a very good service from this company
Very bad service from this company as my account has been paid in full till may and have been disconnected as they insist on that I am in arrears have sent them all the documents that I have via EFT but they still insist that I have not paid it's funny I have from January 2021 paid this way and have had no problems but have now with home connect not very professional in the accounts department.
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Home-Connect's replyOfficial
23 May 2022, 12:35Dear Tony,
We would like to take this opportunity to apologise for the experience you have had with Home Connect. We pride ourselves on great customer service, so we are disappointed to hear about your experience.
Please note that we are taking measures to ensure that the above experience does not happen again.
We believe you were contacted by one of our agents. Please advise should you require further assistance.
Home-Connect's reply23 May 2022, 12:35
Official
Dear Tony,
We would like to take this opportunity to apologise for the experience you have had with Home Connect. We pride ourselves on great customer service, so we are disappointed to hear about your experience.
Please note that we are taking measures to ensure that the above experience does not happen again.
We believe you were contacted by one of our agents. Please advise should you require further assistance.