NONSENSE!!!

I’m giving one star in this review because I can’t give zero.

Ever since I have began Home Connect there have been issues yet they have raised my monthly fee from R388 to R588 over a span of 18 months.

I have never not paid but when I think about the amount of times I have had to call in due to connection issues it’s actually ridiculous.

My wife tutors online and she has now missed two classes due to this, this is money out of my household that WE NEED TO PAY FOR THIS BULL**** SERVICE to begin with!!!

I want an apology from a manager and a refund even the last lady I spoke to just now seemed totally uninterested. I am waiting for a reference and have not received an email or message confirming that my matter is being resolved. Which means I probably have to call back tomorrow.

I will be cancelling but I want the public to know how you treat your clients