No Willingness To Assist

I was attended by a gentlemen by the name of Thabiso on WhatsApp. No willingness to assist. He told me their portal is not working and there is nothing he can do about it.

I don't know how to update my payment without the portal, I am sitting with internet as i type this.

The phone line, no one is answring I have been holding for 40 minutes.

Anyone in Home-Connect who cares please call me to reconnect me. Or please cancel with immediate effect so I can sign up with a new ISP

You do not want to assist me and you are holding me hostage.