SM
Shaylen M
1 reviews | Active since Nov 2020
22 May 2022, 08:31
No support . Wifi will be down for days with no help and no answer
Has been two days now with fiber being down ,iv made constant calls to the support line and have been on hold for hours during operating hours with no assistance or a agent to take my calls . Even emailed with no reply
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Home-Connect's replyOfficial
22 May 2022, 09:13Dear Shaylen ,
We would like to take this opportunity to apologise for the experience you have had with Home Connect. We pride ourselves on great customer service, so we are disappointed to hear about your experience.
Please note that we are taking measures to ensure that the above experience does not happen again.
Please expect a call from one of our agents shortly.
We would like to take this opportunity to apologise for the experience you have had with Home Connect. We pride ourselves on great customer service, so we are disappointed to hear about your experience.
Please note that we are taking measures to ensure that the above experience does not happen again.
Please expect a call from one of our agents shortly.
Home-Connect's reply22 May 2022, 09:13
Official
Dear Shaylen ,
We would like to take this opportunity to apologise for the experience you have had with Home Connect. We pride ourselves on great customer service, so we are disappointed to hear about your experience.
Please note that we are taking measures to ensure that the above experience does not happen again.
Please expect a call from one of our agents shortly.
We would like to take this opportunity to apologise for the experience you have had with Home Connect. We pride ourselves on great customer service, so we are disappointed to hear about your experience.
Please note that we are taking measures to ensure that the above experience does not happen again.
Please expect a call from one of our agents shortly.