BC
Bradley C
1 reviews | Active since Nov 2023
28 Nov 2023, 18:07
No service when their product doesn’t work
We have been left without Wi-Fi for almost 2 weeks, and no help from these ***********s.
Escalated to their customer care TWICE!
This evening when I asked to speak to a manager, I was asked to hold, and finally hung up after 5 minutes. Pretty sure it is their strategy to just leave you on hold with no response 😡
Be very careful before you sign up with these folk. When things go wrong, they will not be there for you.
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Replies (1)0
Replies (1)Home-Connect's replyOfficial
29 Nov 2023, 08:39Dear Bradley, thank you for the feedback. An agent has been in contact and is working on resolving the issue.
Home-Connect's reply29 Nov 2023, 08:39
Official
Dear Bradley, thank you for the feedback. An agent has been in contact and is working on resolving the issue.
