No service and sick of it

Please do not believe these 5 star ratings. Yes they are quick to sign you up. However once they have you, you are stuck with the terrible service. Our Fibre has been down everyday this week and only returns sporadically. This has been going on like this for the past 3 months. I have heard every excuse under the sun, but not a single solution has yet been found, and I am still required to pay, regardless.

Currently looking to cancel service, if anyone can suggest a better isp would greatly appreciate.