GC
Gayle C

1 reviews | Active since Feb 2019

05 Apr 2023, 15:53

No Service!

My home fiber line has been down since the 23rd of March. I have contacted Home Connect via email and by called them every day since and no one has come back to me. MetroFibre, who has the worse reviews on Hellopeter, and are the only fiber network in my area, keep giving excuses as to why I am not getting any service. What will it take to get any kind of response. I am beyond frustrated. This is a joke!

0
Replies (2)
Home-Connect
Home-Connect's reply05 Apr 2023, 15:55
Official
Thank you for your feedback, ***le. An agent will be in contact to assist further.
GC
Gayle C's update05 Apr 2023, 16:32
Reviewer Update
Thank you for getting back to me. I have received an email and a phone call. Let's hope this issue is resolved soon.