No service

My experience with this company has been nothing but horrible. I paid for activation on Monday. They contacted me to arrange for an installation the same day. Initially they said they would send someone the same day, then they called back to say that there was no available slot on that day. I picked 15:00 the next day (a time slot that was offered by them). To my surprise they were at my door at 8:00 the next morning. I sent them away because that is not the time we agreed on and I was told that they may not come back. Luckily, they came back at 12:00. After installation I was told that I would receive an SMS with login details within 30 minutes. It is the next day and I have received nothing. I contacted the call centre and received no help, just a stupid song. When I called the sales department my call is answered quickly but I am told that they cannot help me. I was transferred and once again listened to the song. They also do not respond to WhatsApp messages. I have paid for WiFi but have none and there is nobody that I can talk to because nobody answers the phones.

Do not waste your money with this unprofessional service!