GR
Grant R
1 reviews | Active since Dec 2016
28 Aug 2024, 09:01
No refund despite numerous promises
Numerous promises made by them to process a refund they unfairly debited my account for and still no refund. They are absolutely shocking and lie through their teeth about refunding what is due. Stay away from them!!!!
Helpful (0)
Replies (2)0
Replies (2)
Home-Connect's replyOfficial
28 Aug 2024, 09:07Dear Grant, I am truly sorry to hear about the frustrating experience you have had with our refund process. Please accept my sincere apologies for any inconvenience this has caused you. I understand the importance of receiving a timely refund and I assure you that I will do everything in my power to assist you with this matter. Please note an agent will be in contact shortly to assist.
Home-Connect's reply28 Aug 2024, 09:07
Official
Dear Grant, I am truly sorry to hear about the frustrating experience you have had with our refund process. Please accept my sincere apologies for any inconvenience this has caused you. I understand the importance of receiving a timely refund and I assure you that I will do everything in my power to assist you with this matter. Please note an agent will be in contact shortly to assist.
GR
Grant R's updateReviewer Update
28 Aug 2024, 09:09I have had this same response multiple times by the call centre, must be a script you guys use
GR
Grant R's update28 Aug 2024, 09:09
Reviewer Update
I have had this same response multiple times by the call centre, must be a script you guys use