MZ
Manqoba Z

1 reviews | Active since Apr 2021

17 Apr 2024, 13:28

No internet connection

I have been having difficulties with home Connect. Last month my Wifi was almost nkt working the entire time. Right now I have just renewed my Wifi ticket but I Can't connect to the internet. The service has deteriorated the past few months. I'm extremely dissatisfied.

0
Replies (6)
Home-Connect
Home-Connect's reply17 Apr 2024, 13:29
Official
Dear valued customer, thank you for the feedback. Kindly note an agent will be in contact shortly to assist.

MZ
Manqoba Z's update17 Apr 2024, 13:45
Reviewer Update
Home Connect - Ticket Recieved [#623572] please do a follow up on this ticket. I'm working remotely and I can't complete my duties . I have paid my ticket. There's still no sign of internet connection.
Home-Connect
Home-Connect's reply17 Apr 2024, 14:10
Official
Noted, thank you for the feedback, Manqoba.
MZ
Manqoba Z's update17 Apr 2024, 18:02
Reviewer Update
I would like to write a review about Home-Connect
I have received extremely great service 5/5 from Vanessa with reference/ticket number 624090. She was professional and very helpful . I appreciate the phone etiquette and common courtesy skills.
Home-Connect
Home-Connect's reply18 Apr 2024, 07:36
Official
 Thank you for the feedback, Manqoba. 
MZ
Manqoba Z's update18 Apr 2024, 19:42
Reviewer Update
I'm yet failed again by *********** AGENT/S. Vanessa has promised to take up my matter AND nothing has been done to this day. A change a service provider will honestly do😠😠😠😠ðŸ˜