Hellopeter
Share Your Experience
YM
Yaaseen M

1 reviews | Active since Jan 2022

17 Jan 2022, 18:22

NO HELP, NO SUPPORT!!!

They cannot keep any promises made. No support or help or anything at all. I've been speaking to a woman named Cleo who seems like she wants to help and makes all these promises but nothing is fulfilled.

I AM EXTREMELY FRUSTRATED AND ANNOYED WITH HOME-CONNECR

0
Replies (3)
Home-Connect
Home-Connect's reply19 Jan 2022, 10:19
Official
Good day Yaaseen.

We would like to apologise for the experience you have had with us.
One of our agents will be in contact with you shortly to assist.
 
Kind regards.
Home-connect 

Best regards,

YM
Yaaseen M's update19 Jan 2022, 16:24
Reviewer Update
Yet another disappointment! You activated my line before I received the router, you activated my line before you made sure my fibre is running correctly. Now you send me an Invoice even after I spoke to you over the phone and you guys promised that you will make sure I'm not billed for this? So I must pay you for a service you just pushed on to me? A service I can't use?
Home-Connect
Home-Connect's reply03 Feb 2022, 11:53
Official
 Good day Yaaseen. 

We believe one of our agents have been in communication with you.
We appreciate your patience as we resolve this matter.

Kind regards ,
Home-connect. 

Best regards,