MN
Max N

1 reviews | Active since Nov 2017

19 Jul 2021, 12:36

NO FIBRE FOR OVER A WEEK AND NO ONE CARES A DAMN!

No FIBRE for over a WEEK. No response in terms of when this will be resolved. They are now saying that the technicians are scared of the unrest which has calmed since last Thursday. Always excuses and no one returning my calls or email. Both from HOME CONNECT AND ZOOM. The unrest is over, everything is back to normal, why the delay?? When you debit my account there is no delay what so ever but when I need service that I am paying for no one cares. I WILL BE CANCELLING WITH THESE GUYS AS THEY DO NOT CARE ABOUT THEIR CUSTOMERS AND THE CUSTOMERS NEEDS. DISGUSTING SERVICE.

0
Replies (1)
Home-Connect
Home-Connect's reply27 Jul 2021, 13:19
Official
 
Dear Max

Thank you for your patience. 
We believe, that your query has been resolved, please feel free to contact us if you are unhappy with the resolution or require further assistance.

Regards
Home Connect