DT
Deon T

1 reviews | Active since Nov 2022

18 Sept 2024, 14:01

NO FEEDBACK FROM HOME CONNECT ON NO WIFI ISSUE???????????????????????

wifi off in Gauteng / Pta area since 4 am this morning and still off , whats the issue i have to keep sending messages to get feedback on any progress , customer care very helpful but no feedback on progress from home connect , this is really not on at least tell us what the issue is and for how long ,

0
Replies (3)
Home-Connect
Home-Connect's reply18 Sept 2024, 14:04
Official
 Dear valued customer, thank you for the feedback. Kindly note an agent will be in contact shortly to assist. 
DT
Deon T's update19 Sept 2024, 09:40
Reviewer Update
i would really like to thank Morategi Lechele for the great feedback on keeping me informed on the issue on on hand , your a star thank you so much ,
all is weel

regards
Home-Connect
Home-Connect's reply19 Sept 2024, 09:41
Official
Dear valued customer, thank you for your kind words regarding Morategi Lechele's assistance. We are delighted to hear that the issue has been resolved. Should you require any further assistance, please do not hesitate to contact us. Have a wonderful day! Kind regards, Home-Connect Customer Service.