No connection

I have been struggling to be connected. I rate this no stars. The consultant assisting me really does a good Job as she made many attempts to resolve and I would rate her 5 of 5.

03/12/2021 – Engaged with ISP and made payment for service

04/12/2021 – No connection, no resolution

05/12/2021 – Was told that my data was working to which is was not

06/12/2021 – No connection, ticket logged with ISP as per normal

07/12/2021 – Vuma techs arrive trace fault, state there is a broken box somewhere

08/12/2021 – Returned to fix box, LOS light went off, PON light now blinks green

09/12/2021 – Still no activation

Johnathan Clarence mobile ***