GM
Gugu M
1 reviews | Active since Jan 2018
07 Feb 2024, 23:07
No connection
Nonsense network that is always down. I haven't had connection for almost a week and I have paid this happens to me every month. Please fix this and refund me for the week of no connect or else I am taking this far
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Replies (1)Home-Connect's replyOfficial
08 Feb 2024, 07:15Dear Gugu,I apologize for the inconvenience you have experienced with our network. We understand how frustrating it can be to have a lack of connection for an extended period. I assure you that we take these issues seriously and are committed to resolving them as quickly as possible. To assist you further, could you please provide us with your account details, such as your account number or registered phone number? This will allow us to investigate the issue and find a suitable solution for you.. Rest assured, we aim to provide a reliable and uninterrupted service to all our customers. Thank you for bringing this matter to our attention, and We apologize for any inconvenience caused. We look forward to assisting you further and resolving this issue promptly. Best regards Home-Connect
Home-Connect's reply08 Feb 2024, 07:15
Official
Dear Gugu,I apologize for the inconvenience you have experienced with our network. We understand how frustrating it can be to have a lack of connection for an extended period. I assure you that we take these issues seriously and are committed to resolving them as quickly as possible. To assist you further, could you please provide us with your account details, such as your account number or registered phone number? This will allow us to investigate the issue and find a suitable solution for you.. Rest assured, we aim to provide a reliable and uninterrupted service to all our customers. Thank you for bringing this matter to our attention, and We apologize for any inconvenience caused. We look forward to assisting you further and resolving this issue promptly. Best regards Home-Connect
