No Activation in 8 days.

I’d like to premise this by saying I’ve never had an issue until now, which is why I put up with this for so long. I had previously requested a service be activated and ready to use on the 25th of Feb 2021, and was told that would be the case. 25th of fem came around and no internet. I thought it’s that normal 72 hour waiting period. It is now the 5th of March 2021 and still no internet. Every single phone call to home connect has needed up the same way, can’t get through to operations (in a whole week), left support tickets, no response. Was told I’d be called back, I have not been called once. The information I was given was that the fiber providers needed to activate the line. Upon contacting the fiber providers, they said the line is active. All the lights on the ONT are on and green, just the internet light is out. My average usage is about 700 gigabytes a month. Internet access is vital for my income. Now the money I’ve spent on airtime and mobile data while still having no internet access, I’m taking losses.