RR
Reilly R
1 reviews | Active since Dec 2023
11 Dec 2023, 19:03
NEVER EVER USE HOME CONNECT
Over 48 hours ago our wifi went out we immediately went to the app and logged a ticket after over an hour of no reply we phoned,then emailed and after countless attempts we have not been able to contact anyone from home connect I would not recommend them to anyone and am extremely disappointed in their customer service.
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Reilly R's updateReviewer Update
11 Dec 2023, 19:16I would like an agent to get In contact with me as soon as possible
RR
Reilly R's update11 Dec 2023, 19:16
Reviewer Update
I would like an agent to get In contact with me as soon as possible
Home-Connect's replyOfficial
11 Dec 2023, 19:18Dear Customer, we apologize if we haven't been able to address your problem adequately. Your satisfaction is important to us, and we want to ensure that we resolve any concerns you may have. A senior service agent will be in touch with you shortly. Thank you for your patience, and we look forward to assisting you further. Best regards
Home-Connect's reply11 Dec 2023, 19:18
Official
Dear Customer, we apologize if we haven't been able to address your problem adequately. Your satisfaction is important to us, and we want to ensure that we resolve any concerns you may have. A senior service agent will be in touch with you shortly. Thank you for your patience, and we look forward to assisting you further. Best regards