K
Kamogelo
1 reviews | Active since Aug 2023
21 Aug 2023, 19:26
My wifi was flashing...
My wifi was flashing red, I got an immediate response from Zethu Benete, she even proceeded to call me to check if everything was working fine Appreciated that very much🫶🏾
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Replies (1)Home-Connect's replyOfficial
21 Aug 2023, 19:48Dear Lorraine, Thank you for reaching out to us regarding the issue with your Wi-Fi. We apologize for any inconvenience this may have caused you, but we are glad to hear that Zethu Benete was able to provide you with immediate assistance. At Home-Connect, we prioritize customer satisfaction, and we are thrilled that Zethu promptly responded to your query and even went the extra mile by calling you to ensure that everything was working fine. We appreciate your kind words and will definitely pass on your appreciation to Zethu for her exceptional customer service. If you have any further questions or concerns, please do not hesitate to contact us. We are here to assist you. Best regards, Home-Connect Customer Service
Home-Connect's reply21 Aug 2023, 19:48
Official
Dear Lorraine, Thank you for reaching out to us regarding the issue with your Wi-Fi. We apologize for any inconvenience this may have caused you, but we are glad to hear that Zethu Benete was able to provide you with immediate assistance. At Home-Connect, we prioritize customer satisfaction, and we are thrilled that Zethu promptly responded to your query and even went the extra mile by calling you to ensure that everything was working fine. We appreciate your kind words and will definitely pass on your appreciation to Zethu for her exceptional customer service. If you have any further questions or concerns, please do not hesitate to contact us. We are here to assist you. Best regards, Home-Connect Customer Service
