1 reviews | Active since Aug 2016

15 Jan 2024, 13:50

My line has been down since Saturday

My line has been down since Saturday . Called Home connect and spoke to Kitso who logged the call and has kept in contact with me giving me constant feed back . Thank you Kitso you have made a very big difference. Keep up the good work

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Replies (1)
Home-Connect
Home-Connect's reply15 Jan 2024, 14:06
Official
Dear valued customer, Thank you for reaching out to us and sharing your positive experience with our customer service representative, Kitso. We appreciate your kind words and are delighted to hear that Kitso was able to assist you promptly and effectively. We will make sure to acknowledge Kitso's exceptional service and commend them for their efforts. We understand how frustrating it can be to experience a service disruption, and we strive to provide the best possible support to our customers. We are glad that Kitso was able to keep you informed throughout the process and provide regular updates. At Home-Connect, customer satisfaction is our top priority, and we are committed to delivering efficient and reliable service to all our customers. If you have any further questions or concerns, please do not hesitate to contact us. We are here to help. Thank you for choosing Home-Connect. Best regards, Home-Connect Customer Service